ALOHA & WELCOME TO HAWAI'I

Start your island visit in style! Roberts Hawaii Airport Transfer Services provides quality and reliable Shared & Private airport shuttle transportation to and from all major State of Hawai'i Airports with exceptional customer service provided by our highly trained, experienced drivers. We are proud to service the Daniel K. Inouye International Airport (HNL), Kahului Airport (OGG), Kona International Airport (KOA) and Lihue Airport (LIH).

Select Your Island

Our Transportation Services

Shared Shuttle

2 Standard Size Luggage Per Person

Private Transfer XL

14 People | 14 Standard Size Luggage

Private Black Car Service

5 People | 6 Standard Size Luggage

Reviews

May 2024 Google

They were able to accommodate my last minute reservation. Arrived early. Helped me load/unload my bags. Safe driving. Got me to the curb of my proper airport terminal/airline within plenty of time for my flight. Nice trustworthy driver.

Mindy S

May 2024 Google

So easy to book this service from the airport to my hotel and return. Hospitality at the booking desk and the van drivers was wonderful. The drivers were punctual and courteous and handled my luggage both on and off the van.

Jewel F

April 2024 Google

I liked the texts which were informative and helpful when I arrived. Smooth process after getting bags I was on the bus right away. Heading back to the airport the driver was prompt and we all got to our flights just fine.

Alexa C

March 2024 Google

Roberts was totally organized and made the shuttle experience smooth - they were ready when my arrival flight was delayed by 3 hours, and pickup for my return was great - they were there within minutes of the scheduled time. Would use them again.

Megan H.

FAQs

Get quick answers on tour lengths, accessibility, family-friendliness, pickup points, and more—everything you need before you book.

Where will I be picked up?
If you are flying in to HNL, please check in with one of our Service Agents inside of the Baggage Claim area wearing a Yellow Floral Shirt. If you are unable to locate our Service Agent, please contact our Dispatch Hotline at 808-831-1555 and make your way to the nearest HNL Airport Pre-Arranged Shuttle Pickup Stations. If you are flying in to one of our other Islands, after you collect your luggage, please call our dispatch hotline.
OGG - Collect your luggage and upon exiting baggage claim, proceed RIGHT to the end of the sidewalk to the large commercial parking lot. We will provide a fast and comfortable ride to your lodging destination.
KOA - Collect your luggage and, make your way to the Group Tour Pickup Stations. We will provide a fast and comfortable ride to your lodging destination.
LIH - Collect your luggage and, make your way to the nearest Shuttle/Taxi Pickup Station.
DISPATCH HOTLINE:
Oahu: (808) 831-1555
Maui: (808) 871-6226
Kona: (808) 329-1688
Kauai: (808) 245-9558
Can I make a booking when I arrive?
If you are arriving in to Honolulu Airport, yes you may arrange your shuttle service upon arrival with one of our Service Agents in the baggage claim area. Please keep in mind that there may be longer than usual wait times as services would be provided based on the next available vehicle. Some vehicles may already be scheduled to capacity with pre-arranged passengers. If you are arriving to other Airports, we do not have arrival day services.
Can you accommodate wheelchairs or ADA assistance?
Yes we can accommodate most wheelchairs. To safely use the wheelchair lift, the combined weight of the wheelchair and guest cannot exceed 500 lbs and the maximum width of the wheelchair cannot exceed 29 inches. Due to limited availability on ADA vehicles, please inform us of your needs ahead of time and we will make all reasonable accommodations to assist.
What if I have a delay in my flight?
Due to most guests being notified of delays on the day of service, if your flight is delayed more than a 1/2 hour, we ask that you contact us immediately so that we can make the adjustment to your booking. We try our best to monitor the flights. You may contact us by email at Reservations@RobertsHawaii.com or for the fastest response, you may call our Dispatch Hotline.
DISPATCH HOTLINE:
Oahu: (808) 831-1555
Maui: (808) 871-6226
Kona: (808) 329-1688
Kauai: (808) 245-9558
Do you have lei greeting services?
Unfortunately we currently do not have lei greeting services. We sincerely apologize for the inconvenience.
How do you determine a pickup time?
Arrival: During the booking process, the pickup time for arrival will reflect the same time as your arrival flight. This is by design and not an error. We use your flight time to prepare for your arrival. Once you collect your luggage, follow the instructions on your confirmation to be directed to our nearest pickup station or give our Dispatch Hotline a call.
DISPATCH HOTLINE:
Oahu: (808) 831-1555
Maui: (808) 871-6226
Kona: (808) 329-1688
Kauai: (808) 245-9558
Departure: The flight time provided is used to generate a suggested pickup time to ensure that you arrive at the airport 2 hours prior to your flight. The suggested pickup time already takes in to consideration travel time, check-in time, traffic delays, and any other uncontrollable factors.
Do you provide car seats to ride in your vehicle?
Under state laws, Car Seats are not required for children to ride in commercial vehicles. Unfortunately, we do not provide car seats with our services. If you would like your child to ride in a car seat, you will need to provide it on your own and will need to pay for the occupied seat. Children under the age of four are complimentary on the shuttle if they can be securely held on their parent/guardian’s lap and do not require a seat. We sincerely apologize for the inconvenience. If you have any questions please give us a call at 808-539-9400.
What is the Standard Luggage size dimensions?
A Standard Sized Luggage is defined as 62 linear inches (158 cm) and Typically no more than 50 pounds (23 kg).