Travel Agents

ROBERTS HAWAII TRAVEL AGENT PARTNERSHIP PROGRAM

We are proud to bring you our Roberts Hawaii Travel Agent Partnership Program. By partnering with us, you gain exclusive access to a range of benefits designed to make your booking process seamless and rewarding.

Benefits of Joining:

Direct Access to Reservation System: Access our reservation system powered by FareHarbor, allowing you to book live inventory with ease.
24/7 FareHarbor System Support: Enjoy round-the-clock support to assist with any system-related queries or issues.
Upfront NET Payments: Receive your NET upfront by paying for bookings via Company Credit Card, eliminating the need for commission checks.
Waived Processing Fee: Benefit from a waived 6% processing fee, maximizing your earnings.

Thank you for considering Roberts Hawaii for your valued guests! Before you proceed with your registration as a travel agent, please carefully read and agree to the following terms and conditions:

Do not make bookings ONLINE as they are NON-Commissionable.

Please note that if you are a current client with Roberts Hawaii, your contract rates do not apply online. Please contact your sales manager for more details.

Important Notice for Existing Agents

If you are an existing agent, please scroll down to the Agent Resources section below for additional tools and information specific to your needs.

General Commission Structure

At Roberts Hawaii, we value our travel agent partners and offer competitive commissions to ensure a mutually beneficial relationship. Here’s a general overview of our commission rates:

Shuttles & Tours: Up to 20%
Airport Transfers: Up to 20%
Non-Roberts Vendor Tours: Up to 10%

Note: Detailed commission rates and payment terms will be provided upon successful registration.

- Eligibility:
  - You must be a registered and licensed travel agent or agency.
  - You must provide accurate and complete information during the sign-up process.
- Responsibilities:
  - As a registered travel agent, you are responsible for providing your clients with accurate information about Roberts Hawaii services.
  - You must ensure all bookings and reservations are made in compliance with our policies and procedures.
- Cancellation and Refund Policy:
  - You must inform your clients of our cancellation and refund policies.
  - Any cancellations or changes must be communicated promptly to avoid penalties.
- Confidentiality:
  - You agree to keep all information related to Roberts Hawaii, including pricing, promotions, and client details, confidential.
- Compliance with Laws:
  - You must comply with all applicable laws and regulations in your jurisdiction related to travel and tourism.
- Termination:
  - Roberts Hawaii reserves the right to terminate your registration at any time for breach of these terms or any other reason deemed appropriate.
- Indemnification:
  - You agree to indemnify and hold harmless Roberts Hawaii from any claims, damages, or liabilities arising from your actions or omissions as a travel agent.
- Changes to Terms:
  - Roberts Hawaii reserves the right to modify these terms at any time. You will be notified of any significant changes.

ROBERTS HAWAII TRAVEL AGENTS PARTNER PROGRAM SIGN UP

Please fill in and submit this form. We will be in contact shortly with further instructions.

Travel Agency Name*
(Legal Name) and DBA
IATA
CLIA
TA #*
For International Agents. (If you do not have a TA# please enter your IATA or CLIA # again. )
Agent Name
Mailing Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Email*
Phone
Website
Preferred Payment Method*
- Pay at Gross: Commission paid after services rendered
- Pay at Net Upfront: Receive your NET upfront by paying for bookings via Company Credit Card, with no commission check given.
Please indicate your preferred payment method:
Agreement*
By checking this box, I have read and agree to the terms and conditions listed above.
Comments
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