Customer Service

Contact Us

Looking for more information? We'd be happy to help you. Find the telephone number or email address you need below and let us know how we can assist you. We welcome your inquiries and look forward to hearing from you.

Customer Support

If you have questions about booking our tours/activities or using our site, we're here to help. You can:

  1. Email us at
  2. Call us toll-free at (866) 898-2523 or (808) 954-8653 from Hawaii,
        daily from 7am - 9pm HST and 7am - 5pm HST on Holidays.
  3. For Day-Of Transfer inquires, please call our Dispatch office at (808) 245-9558 from Hawaii.

If you are a Roberts Hawaii Business Partner, please contact your designated Customer Service Representative.

Group, School Bus, and Corporate Services

Roberts Hawaii, Inc. offers a wide range of tour, transportation, and convention services for groups and corporate events. To inquire about these services, email us at for Group Services or for School Bus Services.

Media Communications

Media Communications is responsible for all press and community relations. Contact our Media Communications Department by emailing us at


We gladly welcome your opinions and feedback about our services. Let us know what you think by emailing us at

Careers and Employment

At Roberts Hawaii we are always looking for new additions to our team. If you are interested in joining us in one of our many fun and exciting positions, you can learn more on our Careers page or email us at

Technical Support

If you need help using our website or see something wrong, let us know by emailing us at

Corporate Office

Roberts Hawaii, Inc.
680 Iwilei Road
Suite 700
Honolulu, HI 96817
Phone: 808-523-7750


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