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Information Regarding COVID-19 Coronavirus

How Roberts Hawaii is Responding


Mandatory 14-Day Quarantine

Stay at Home

“Stay-at-Home” Through August 31

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Passenger and employee safety is our top priority.  On March 18, 2020, we temporarily suspended all tours as a preemptive measure to curtail the spread of COVID-19 into the community.

Please be advised that through August 31, Governor David Ige has issued a “stay-at-home” order for Hawaii residents, and a 14-day self-quarantine for everyone arriving into Hawaii.  Exceptions are being made for essential activities and for work that provides essential services.

Our employees look forward to sharing our Hawaii with you and remain informed so that they are prepared to address your concerns.  As the situation around novel coronavirus (COVID-19) continues to evolve, we are doing everything we can to ensure your travel safety and provide maximum flexibility.

Roberts Hawaii Guidelines follow the procedures set by the (CDC) Center for Disease Control and Prevention by routinely cleaning all our vehicles with enhanced sanitizing spray disinfectant throughout our vehicles, including touchpoints such as handrails, driver areas, and poles.  We continue to operate private airport transfers in Maui and private Oahu tours, and honor our convenient cancellation policies.  Our staff is prepared to field your inquiries at [email protected] or (808) 539-9400.  Should you need to adjust reservations made through another travel site, please contact them for assistance.

Additional Resources

A list of restaurants that are available for take-out, curbside pick-up and delivery is available at Food-a-Go-Go.

If you have essential travel to Oahu, centrally-located Waikiki Monarch Hotel is currently open and available for reservations.

For up-to-date information, the Hawaii Tourism Authority has created a page that will provide any updates from either the CDC or the Health Department.  You may visit it by clicking here.  Please also follow our profiles on Instagram and Facebook for updates.

Tour Closures

We appreciate our guests and have refunded the reservations that were affected.  Thank you in advance for your patience while banking institutions process your refunds.  If you have further questions, please contact [email protected] or (808) 539-9400.

List last updated 10:45am, March 26, 2020


  • All Oahu tours & activities – Temporarily closed
  • Airport Shuttle – Temporarily closed



  • All Kauai tours & activities – Temporarily closed
  • Airport Shuttle – Temporarily closed


  • All Hawaii tours & activities – Temporarily closed
  • Kona Trolley – Temporarily closed
  • Airport Shuttle – Temporarily closed


  • All One-Day tours – Temporarily closed