Questions or Comments?

Roberts Hawaii invites any questions or comments about our privacy policies, practices of this site, or dealings with this website. Please send email to Webmaster@robertshawaii.com

You can also send mail to the following postal address:

Roberts Hawaii, Inc.
680 Iwilei Road, Suite 700
Honolulu, HI 96817


Disclaimer

Roberts Hawaii is not liable for any type or loss, injury or any type of damages arising from the useof this site, including information provided by other companies contributing content to this site. The site is provided on an "as is" basis without warranties of any kind, either express or implied, including and not limited to warranties or title or implied warranties of merchantability or fitness for a particular purpose. By using this site, you agree to all of the terms related to privacy and use of information provided by you.

Privacy & Security Statement

Aloha. Roberts Hawaii Inc. firmly believes that privacy is very crucial in conducting a successful business on the internet. Our policy is to keep personal information we obtain from you through our web site completely confidential and used solely for internal purposes. Roberts Hawaii respects your privacy. We will not shareyour personal information with any other parties. Roberts Hawaii does not lease, sell, trade or give any of our customer information to other companies. The information you provide to us is collected with the goal of providing you better service. If you request information on particular tours or activities, we ask for your name, address and email address. This enables us to respond to your request online and with print materials. If you book a reservation through our website, we ask for your name, address, email address, phone and fax numbers, credit card number and card expiration date. This enables us to secure your reservation and notify you of the status of the reservation. If you participate in a contest or promotion, we may ask for your name, address, phone number and email address to allow us to notify winners.


We may occasionally notify you of new developments at Roberts Hawaii, including new product offerings and seasonal specials. If you do not want to receive any unsolicited announcements from Roberts Hawaii, we ask that you indicate this preference where personal information is requested. Or please email us at Webmaster@robertshawaii.com.
This site contains links to other sites. RobertsHawaii.com is not responsible for the privacy practices or the content of such Web sites. If we should change our privacy policies, those changes will be posted on this page and by using the site, you agree in advance to accept such changes.

 

Safeguarding Your Information

In shopping at our site, we may ask you for various personal information such as your name, e-mail address, mailing address, credit card number and expiration date. We have put in a security control system designed to ensure your personal information and particularly your credit card information remains safe and private. Credit card information provided through our online reservations forms is encrypted and measures have been taken to secure our server from any unauthorized access. So, when you place orders at our site, and provide your credit card number and other credit card information, Secure Sockets Layer ("SSL") technology encrypts all information before sending it, protecting your information from unauthorized access. We recommend that any communications you send us via this site, including comments, suggestions and questions, do not contain information that is private or confidential. Credit card information should only be provided on the online reservations forms that encrypts the number for your protection. While we have taken significant measures to protect your privacy, Roberts Hawaii does not guarantee and is under no obligation to protect your information from disclosure. If you prefer not to transmit your credit card information over the internet, you may call our Central Reservations Office at 866.898.2519.

 

Personal Liability

In the highly unlikely event of unauthorized credit card use, simply follow your credit card company’s reporting procedures. Your personal liability for unauthorized credit card usage is limited by federal law to $50, if you promptly notify the issuer of the credit card. If you have any questions about our security policy, please email us at Webmaster@robertshawaii.com or call us at 1.800.831.5541. You can also contact us at the following address:

Roberts Hawaii, Inc.
Central Reservations Office
680 Iwilei Road, Suite 700
Honolulu, HI 96817

 

Placement of Cookies

Roberts Hawaii uses "cookies," electronic coding that enables us to track a customer’s preferences to enhance their use of our site. Our site uses cookies to keep track of your shopping cart. You may choose to set your browser to reject cookies. But please be aware that in doing so your ability to perform certain functions on our site will be affected.


 

Google Analytics

This site also uses Google Analytics, a web analysis service provided by Google. This service collects traffic data on site usage behavior and visitor demographics (age, gender and interests) with the use of cookies. We use this information only to improve our website to make it more user-friendly and to improve our products offered to better meet your needs. We will not (and will not allow any third party to) use the Service to track, collect or upload any data that personally identifies an individual (such as a name, email address or billing information), or other data that can be reasonably linked to such information by Google.

About Roberts Hawaii

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Roberts Hawaii
680 Iwilei Road, Suite 700  |  Honolulu, Hawaii 96817
Toll-Free: 1-800-831-5541  |  On Oahu: 808-539-9400
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