Arrival Experience


Roberts Hawaii Express Employees

Convenient, Fast & Friendly

Roberts Hawaii Express Shuttle offers Convenient, Fast & Friendly service between Lihue Airport on Kauai and Poipu hotels.


Arrival

  • Our friendly airport representative will meet and greet you upon exiting the security area.
  • We will escort you to baggage claim.
  • We will provide luggage/porter service at the baggage claim area.
  • We guarantee no more than 5 stops to your hotel destination.


Departure

  • This service provides transportation from Poipu hotels to Lihue Airport on Kauai.
  • We guarantee no more than 5 hotel stops on departure.


Pickup Times

Please double check your flight departure time. Recommended pick up times for Interisland Flights should be at least 1.5 hours prior to flight departure. Average ride from hotels to Lihue Airport is 45 min. Roberts Hawaii is not responsible for missed flights.



ADA Accommodations

Any disability requiring special attention should be included under the Comments section at time of booking. Roberts will make all reasonable attempts to accommodate the needs of the disabled traveler.

Persons requiring a wheelchair accessible vehicle must provide the wheelchair type (electric is limited to 500 lbs, folding, etc.) in the Comments section when booking or by contacting Roberts Hawaii directly. Due to limited availability, we require that ADA vehicle reservations be made a minimum of 14 days prior to service date. If you have any questions, would like to check seating availability, or make a reservation over the telephone, please call our reservations office toll free at 1 (866) 898-2523 or (808) 954-8653.



Cancellations

  • A 10% service fee will be charged for credit card booking cancellations
  • A full refund is guaranteed for cancellations made more than 24 hours prior to service date / time
  • No refunds given if cancellation occurs within 24 hours of service date / time
  • No shows are subject to the full charge


Questions?

Should you have any questions, please feel free to contact us:


Toll Free US/Canada: (866) 898-2523
Telephone: (808) 954-8653
Email: airport.shuttle@robertshawaii.com
 

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