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Tidepools and Hotel Exterior

Round Trip Service

Prearranged Roberts Hawaii Express Shuttle provides a Meet and Greet service along with transportation between Lihue Airport and Grand Hyatt Kauai Resort & Spa. Prearranged Shuttle Service guarantees a faster, worry-free arrival and departure.

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Arrival Service

Our friendly airport representative will meet and greet you upon exiting the security area and escort you to baggage claim. You will be provided luggage/porter service at the baggage claim area.

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Departure Service

This service provides transportation from Grand Hyatt Kauai Resort & Spa to Lihue Airport. We guarantee no more than 5 hotel stops on departure.

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Shuttle service provided by

Pick Up Times
Please double check your flight departure time. Roberts Hawaii is not responsible for missed flights. Average ride from Poipu to Lihue Airport is approximately 40-50 minutes.


Luggage
All reservations include two (2) standard luggage and one (1) carry on per person.


ADA Accommodations
If any special accommodations are needed due to disability, please include them at the time of booking. Due to limited availability, we require that ADA vehicle reservations be made a minimum of 48 hours prior to date and time of service. We will make all reasonable attempts to accommodate the needs of the disabled traveler.
For electric wheelchairs or scooters: The combined weight of the wheelchair and guest cannot exceed 600 lbs. The usable platform is only 48 inches by 30 inches. The maximum weight that our drivers can carry into the luggage compartment is 50 lbs.


Cancellations
Cancellations must be made by 12 noon, the day prior of scheduled service and will result in a 10% service charge. Cancellations made in a shorter period of time (less than 24 hours prior to the day and time of service) will result in a 100% charge being incurred (NO REFUND).

The scheduled day of service for Express Shuttle Round Trips is defined as the first date of service of the round trip booking. Thereafter, a full charge will apply if the return is cancelled.


Questions?
Should you have any questions, please feel free to contact us:

Toll Free US/Canada: (866) 898-2523
Telephone: (808) 954-8653
Email: airport.shuttle@robertshawaii.com

1571 Poipu Road, Koloa, Hawaii, USA, 96756