Hawaii Jobs, Career, & Employment Opportunties

Contact our Career Office

We offer competitive pay and great benefits, including:

Medical/Dental/Vision
401K with Company Matching
Flexible Benefits Plan
Disability Insurance
Employee Discounts
Employee Referral Bonuses

We are an employee-owned company so you have the potential to earn shares in the company and become an official ‘owner’ of the company.

You can contact our career office directly at HR@robertshawaii.com, or complete the below information & let one of our Human Resources Representatives contact you.

Join our Family of Companies

Roberts Hawaii, Inc. invites you to join our Family of Companies. As one of the largest Tour & Transportation companies in Hawaii we offer opportunities for career development and a very generous benefit package.

Come in to our office, Monday – Friday between 9:00AM – 3:30PM.
We do Immediate Interviews.

Roberts Hawaii, Inc.
680 Iwilei Road, Suite 700
Honolulu, HI 96817

Applications (click to download application)

Positions Available (click to view description)

Drivers (All Islands)
General Manager (Tours & Transportation)
Magician’s Assistant
Bar Cashier
Captain / Supervisor
Deckhand / Crew
Licensed First Mate
Japanese Narrator / Crew / Cashier
Diver – Instructor

Position Descriptions

Drivers (All Islands)

We are looking for drivers that want an exciting opportunity with a local company with 70 years of history here in Hawaii. Great potential for growth with a long-lasting future!

Requirements:

Minimum age – 21 years old
Must bring current driver’s license and a current traffic abstract (for type 3 licenses) or Hawaii Driver History (for CDL drivers) for interviews. Those without driving history in Hawaii must obtain records from their respective states/territories.
Good communication skills

General Manager (Tours & Transportation)

This position is responsible for providing direction, strategic planning, leadership and support to a broad range of operational divisions. This individual works with the Manager/Supervisors to develop and promote an environment focused on safety and a high level of Service Excellence. This position must have a thorough knowledge and understanding of the FMCSR (Federal Motor Carrier Safety Regulations) and DOT (Department of Transportation) regulations.

Essential Duties and Responsibilities:

To direct and develop the Oahu daily operations to include, but not limited to; legislative, statutory, regulatory, contractual and other compliance mandates related to the operations
Handles employee/customer complaints/issues to resolution
Builds relationships with staff, departments, vendors and clients
Meets with Managers/Supervisors to encourage active participation in setting goals and objectives
- Does cost analysis of expenses to ensure efficient use of funds
- Creates and works within constraints of budgets
- Authorizes use of departmental funds
Able to perform all of the duties of each division Manager; fill temporarily any subordinate duty, as necessary
Motivates and disciplines staff when necessary
- Works with Managers/Supervisors in disciplinary situations
- Confers with HR to ensure compliance with DOL standards
Protects the company’s interest by ensuring that policies and procedures are adhered to
Identifies, researches and develops business opportunities.

Requirements

Bachelor’s degree from four year college or university or commensurate experience equivalent (5 years minimum in a supervisory capacity in transportation) to this specific position.
Valid drivers license and access to a properly insured vehicle (Must be willing to upgrade to a CDL)
Proven track record of leadership, marketing and staff develop
Ability to participate and facilitate group meetings
Computer proficient
Able to work a flexible schedule
Requires communicating effective orally and in writing; speaking before groups, conducting meetings, giving instructions to others; and executing hi level presentations
Requires travel to various locations and sites

Magician’s Assistant (Magic of Polynesia)

This position is responsible for assisting Magician on-stage with various magic illusions and assisting in several other areas of the production. This is a part-time evening position (5:30pm – 8:30pm).

Essential Duties and Responsibilities:

Work with Stage Manager to plan and coordinate show changes and the set-up and breakdown of the various illusions

Coordinate the time and set-up of illusions for maximum effect
Learn various time tables for lighting, sound system and illusion set up

Check with Stage Manager at beginning of shift for any last minute changes in show and set-up

Requirements:

High School diploma or general education degree (GED); or one to three months related experience and/or training or equivalent combination of education and experience
The position requires assistant to work in tight spaces so height of female candidate needs to be less than 5 feet 5 inches and slim build.
Able to squeeze into tight spaces (boxes) for extended periods of time
Ability to read, comprehend, and write simple instructions, short correspondence and memos
Able to present information in one-on-one and small group situations to other team members
Previous experience preferred but will train with proper attitude
Must be able to work a flexible schedule as needed
Working in various areas and noise levels: from Moderate (office atmosphere) to Loud (stage areas)

Bar Cashier (Magic of Polynesia)

This position is responsible for the collection of payments of drinks served at the show. This individual is also responsible for accurately reconciling payments in a timely manner.

Essential Duties and Responsibilities:

Prepare end of day cash receipts recap

Balance cash to recap
Prepare deposit

Requirements:

High School diploma or general education degree (GED).
Ability to read, comprehend, and write simple instructions, short correspondence and memos
Able to work various office machines – cash register, calculator
Able to work a flexible shift, weekends and holidays
Must have a customer service background
Able to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages
Must be able to work in a fast paced environment with accuracy and efficiency

Captain / Supervisor

This position is responsible for operating the vessel in a professional manner while underway and assures the safety and comfort of all passengers onboard. This individual works with the cruise director to provide the best possible product and assist management in the application of company policies and procedures and in the delivery of quality service.

Essential Duties and Responsibilities:

Captain of all vessels and supervisor of PT captains, 1st mates

Directives are received from Vessels Maintenance Manager and Operations Manager

Meet with Manager for instructions and discusses any problems that need to be addressed
Check condition of mooring lines and exterior of vessel
Review ships logs and ensure all entries are properly documented
Communicate with 1st mate for updates and obtain his report on overall condition of vessel
Confirm weather, sea conditions and consult with CD / Manager on board for any changes and/or recommendations
Departure:

Prepare for Departure – working with deckhands (via radio), release of mooring lines, etc.
Ensure safe departure – watching for harbor traffic, constantly on the lookout for other vessels during sail
Keep a look out for changing weather conditions

Return to Pier

Maneuver vessel safely back to harbor – watching for harbor traffic
Keep in contact with deckhands to ensure safely moored on back to pier
Once safely docked assist with other departments as needed for safe debarkation of passengers

Report to Maintenance Manager for scheduled maintenance days

Work with maintenance crew on daily pre-flights and projects

Attended all training, inspections, meetings
Other duties as needed and/or assigned

Requirements:

Hold a 100 ton marine licenses with 3 issues or more (15 years)
5 years or more experience in captaining a vessel in local waters
General knowledge of diesel engines
CPR / First Aide certified w/intention to attain defibrillator certification within 6 months of hire
High School Diploma or general education degree (GED), or one to three months related experience and/or training or equivalent combination of education and experience
Posses a current ocean operator’s license with tonnage equal to or exceeding the vessel’s tonnage
Some experience in the marine industry, mechanical, electrical and hydraulics
Working knowledge of the Hawaiian Island waters and its navigable waterways
Japanese / English speaking – fluent

Specified Skill, Aptitudes & Abilities:

Able to speak effectively before groups of customers or team members
Ability to respond to inquires and/or complaints from customers
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
General Knowledge in marine maintenance
General Knowledge in USCG, Federal, State and local marine laws
Knowledge in Marine Safety and Security regulations
Basic use of computer applications (format letters, use of email)
Strong interpersonal skills
Able to lift, push pull 50+ pounds and on occasion 70 pounds
Able to deal with a diverse group of people
Able to deal with problem and emergency situations in a calm, professional manner
Must be able to handle open sea movement of vessel
Work in an environment with moderate noise levels (groups, vessel engine)
Involves frequent bending, stooping, lifting, good manual dexterity
Able to work a flexible schedule

Deckhand / Crew

This position is responsible for assisting the Captains and First Mate in maintaining the safety of all passengers, daily and nightly upkeep of vessel. This position also ensures the delivery of the highest quality of customer service and “ALOHA” to all passengers.

Essential Duties and Responsibilities:

Assist and perform emergency procedures in case of fire, abandon shop, flooding, anchoring, loss of power and man over board

Review and become familiar with the Safety Training Folder
Checking of all safety equipment

Annual Inspection:

Assist Captains and Maintenance Dept. with the Coast Guard Annual Inspection of vessel engines, generators, safety equipment and perform emergency sea drill exercise

Daily Duties

Provide basic safety information when needed
Sweeping, mopping and scrubbing deck
Cleaning of windows
Maintain and cleaning of all deck dept. equipment

This position also ensures the delivery of the highest quality of customer service and “Aloha” to all guests
Participate in all training sessions
Upkeep of restrooms, inventory supplies
Attend all meetings
Any and all additional duties as assigned

Requirements:

High School diploma or GED equivalent; or one to three months related experience and/or training or equivalent combination of education and experience
Working knowledge of the Hawaiian Island
Able to perform simple math functions (add, subtract, multiply, divide)
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Strong interpersonal skills, able to speak and read English
Japanese/English speaking (fluent)
A SMILE

Specified Skill, Aptitudes & Abilities:

Able to lift push, pull 50 + pounds
Work with large diverse groups
Deal with problems and emergency situations in a calm professional manner
Must be able to handle open sea movement of vessel
Involves frequent bending, stooping, lifting, needs good manual dexterity
Must be able to work a flexible schedule
Must be organized and able to work in a fast-paced environment
Able to swim in open water and perform emergency procedures

Licensed First Mate

This position is the designated Safety Officer for the vessel. This individual is the immediate supervisor of all the crew in the event of any ship related emergencies and duties relating to vessel movement to ensure safe navigation. This position works with the Captain to ensure the safe operations of the vessel while underway and assures the safety and comfort of all passengers on board.

Essential Duties and Responsibilities:

Works with Senior Deckhand in training the staff in safety procedures using the Safety Training Folders
Assists Captains and Maintenance Department with the Coast Guard Annual Inspection of vessel engines, generators, safety equipment and perform emergency sea drill exercises
Ensures that company policies and procedures are followed

As needed gives directions and disciplines staff in a fair and professional manner

Presents a “Welcome” address for passengers on the safety aspects of vessel
Meets with Department Heads on a regular basis (formally and informally)
Assists in various departments when short staffed
Knows and Understands Coast Guard Compliance requirements

Performs and Conducts emergency Sea Drill Exercises

Daily Duties:

Check maintenance log and switching of generators if required
Preflight Bridge: Bleeding water from horn, check instrument panel, turn on proper switches, check to see that UHF and VHF portable radios are charged ad operational, maintaining cleanliness of radios

Check pre-flight log (PDL) for communications / information
Check weather, sea conditions and harbor traffic via land line or VHF radio to establish route and itinerary for the sail. DO NOT ASSUME THE WEATHER WITHOUT CHECKING
In the event of inclement weather or conditions beyond our control, the relocating of vessels is the responsibility of the captains (mates and maintenance will assist)
Do a visual inspection of all engines and generators; ensure they are operable before sail, as well as starting & securing of engines during vessel operations.

Report and log any discrepancies/problems in engines and/or generators

Monitor fresh and salt water pumps and holding tanks to maintain adequate usage and to prevent water shortages or over flows
Maintain land lines to ensure all communication lines are operational
Assist with boarding and greeting of passengers in a professional manner

Assist Captain when underway, docking, undocking, through tight maneuvers and in any emergency situation

Relieve schedule Captains on breaks

Attend all pre-sail briefings
Attend weekly management meetings
Other duties as assigned

Requirements:

Must posses a certified Coast Guard 100 ton endorsed Captains License and FCC license
Must have basic knowledge of marine engines, generators, pump systems, hydraulics and radio operation
Working knowledge of the Hawaiian Island waters and its navigable waterways
High School diploma or GED equivalent; or one to three months related experience and/or training or equivalent combination of education and experience
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Able to speak effectively before groups of customers or team members
Basic use of computer applications (format letters, reports, data entry to basic forms, use of email)
Strong interpersonal skills
Fluent – Japanese/English

Specified Skill, Aptitudes & Abilities:

Able to effectively present information and respond to questions from managers, clients, customers
Ability to respond to inquires and/or complaints from customers
Able to lift, push pull 50+ pounds
Able to deal with a diverse group of people
Able to deal with problem and emergency situations in a calm, professional manner
Must be able to handle open sea movement of vessel
Work in an environment with moderate noise levels (groups, vessel engine)
Involves frequent bending, stooping, lifting, good manual dexterity
Able to work a flexible schedule

Japanese Narrator / Crew / Cashier

This position is multi-purposed – it covers assisting the divers, crew as well as the point of sale on the vessel. Individual is responsible for the enjoyment, comfort, safety and participation of all foreign passengers. This position also ensures the delivery of the highest quality of customer excellence and “ALOHA” to all passengers.

Essential Duties and Responsibilities:

Interpreter for our foreign guests/passengers groups
Interpret all procedures and safety precaution for our foreign national guests:

Give detailed explanation on safety procedures

Use of flotation devices in case of an emergency
Instructions on various activities offered
Assist Captain / divers in use of equipment as needed
Assisting passengers with equipment

Daily duties:

Check counts for the day and orders lunches for group
Food Service
Review scheduling for arrivals / departures
Attend pre-sail meeting to learn of any last minute changes
Properly greet and seat passengers
Servicing assigned area

Selling products on board ship
Operating cash register
Balancing till at end of day
Checking all cash receipts

Encouraging passengers to participate in activities
Delivery of the “ALOHA” Spirit
Clean up of vessel – post cruise

This position also ensures the delivery of the highest quality of customer service and “Aloha to all our guests
Participate in all training sessions
Attend all meetings
Any and all related duties as assigned

Requirements:

Japanese / English speaking preferred
High School diploma or GED equivalent
Able to lift up to 50 pounds
Able to perform simple math functions (add, subtract, multiply, divide)
1 – 2 years cashiering experience
Strong communication and interpersonal skills

Specified Skill, Aptitudes & Abilities:

Able to deal with large diverse groups
Working on vessel – must be able to handle movement
Must be able to work a flexible schedule

Diver – Instructor

The purpose of this position is assist/teach guest to enjoy the diving experience in a controlled safe environment. Individuals will distribute and maintain equipment and deliver excellent service standards set by company.

Essential Duties and Responsibilities:

Independently teach individuals in use of diving equipment

Assist in putting on scuba gear – tanks, masks, suits, etc.
Instruct individuals in use of equipment
Instruct individuals in safety precautions, signals, time limits, etc.

Answer all questions and inquires in a professional manner
Knowledge of emergency procedures on vessel – able to narrate safety features and emergency procedures to passengers
Assist with equipment maintenance

Set up of equipment ensure all tanks are full, masks – cleaned, suits in proper repair
Breakdown – proper storage of equipment, refilling of tanks, rinsing / cleaning of suits